// AI Solutions — TelliAssist

Communication & Appointment Automation for Businesses

Streamline calls, manage appointments, and automate customer interactions with an AI-powered assistant built for healthcare and beyond.

Scheduleappointment booked100+ languagesTwilio-readyauto-booked
// Capabilities

Everything AI TelliAssist Handles For You

01

Multi-Agent Architecture

A network of intelligent AI agents trained to execute a sequence of tasks such as appointment scheduling, answering support questions, etc. These agents collaborate seamlessly to manage complex workflows.

02

Natural, Conversational Engagement

AI TelliAssist understands user intent, maintains memory, and provides accurate, context-aware responses that feel like a human response and get the job done.

03

Dynamic Scheduling & Appointment Management

From proposing available time slots to confirming bookings, TelliAssist automates the entire scheduling process within the conversation flow.

04

Retrieval-Augmented Generation (RAG)

It has Retrieval, Augmentation, and Generation capabilities built into it to get the data from file-based data sources. Using internal and external knowledge sources, TelliAssist delivers dependable, up-to-date answers grounded in your organization's data.

05

Voice & Multimodal Support

Customers can interact through a voice-based human AI assistant. TelliAssist can understand spoken queries and respond naturally across devices and communication channels.

06

Supports Multiple Languages

TelliAssist is built to communicate with customers in their preferred language. It supports multilingual interactions, enabling businesses to serve global audiences without hiring multilingual agents. It supports more than 100 languages of the world.

07

Analytics & Insights

Monitor real-time engagement, resolution rates, satisfaction trends, and operational efficiencies. Insights help refine customer journeys and improve service quality.

08

Fully Autonomous Operation

Once configured, TelliAssist runs independently — handling routine questions, scheduling appointments, sending reminders, and escalating only when required.

09

Smart Dashboard

Get a complete overview of your operations, appointments, and performance in one place.

10

Multi-Industry Business Setup

Easily create and manage businesses for different industries, with strong support for healthcare workflows.

11

AI Call & Communication Integration

Connect Twilio numbers and manage incoming/outgoing communications seamlessly.

12

Appointment Management System

Automatically schedule, manage, and track appointments with real-time calendar syncing.

13

Team & Role Management

Add team members, assign roles, and control access levels efficiently.

14

Advanced Analytics & Insights

Gain valuable insights into performance, customer interactions, and operational efficiency.

Why Choose Orblogic's AI TelliAssist

  • Built on Orblogic's enterprise-grade Agentic AI Framework
  • Supports multilingual conversations
  • Secure, scalable, and optimized for high-volume environments
  • Integrates with multiple data sources through agents, calendars, and internal systems
// FAQ

Common questions

Is TelliAssist built for a specific industry?

It's designed to work across industries but has particularly strong support for healthcare workflows — clinics and practices can set up services, hours, and specialties so patients get accurate information automatically.

How does it connect to our phone system?

You connect a Twilio number (or another supported communication tool), and TelliAssist starts handling incoming and outgoing calls and messages through that line instantly.

Can it actually book appointments, or just answer questions?

Both — it proposes available time slots, confirms bookings, and syncs everything to a calendar in real time, so scheduling happens inside the conversation rather than after it.

Does it only work in English?

No — it supports more than 100 languages, so businesses can serve global or multilingual audiences without hiring multilingual staff.

What happens when it can't resolve something?

It runs autonomously for routine questions, scheduling, and reminders, and escalates to a human only when a request genuinely needs one.

// Process

How AI TelliAssist Works

1Set Up Your BusinessCreate your business profile tailored to your industry, especially optimized for healthcare providers like clinics and hospitals. Include key details such as services offered, operating hours, and specialties to ensure patients find accurate and helpful information.
2Connect Your Communication ChannelsIntegrate your Twilio number or other communication tools to start handling calls and messages instantly. This ensures all patient inquiries, appointment requests, and follow-ups are managed efficiently in one place.
3Add Team Members & RolesOnboard employees or doctors, assign roles, and manage access with ease. You can control who sees sensitive patient information, who handles scheduling, and who manages communications, keeping operations secure and organized.
4Automate Appointment SchedulingLet AI handle bookings and automatically sync appointments into a smart calendar. Patients can book, reschedule, or cancel appointments seamlessly, reducing no-shows and saving your staff time.
5Monitor & Optimize with AnalyticsTrack performance, appointments, and interactions through a centralized dashboard. Use these insights to identify trends, improve patient experience, and make data-driven decisions to grow your practice.

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Contact details

Elevate Customer Experience with Intelligent Automation

AI TelliAssist is Orblogic's next-generation AI calling agent — a fully autonomous digital assistant designed to interact, resolve, and convert customers without any human intervention. Built on advanced agentic architecture, TelliAssist manages conversations, answers queries, and schedules appointments — all in real time.